Loading... Please wait...

Terms & Conditions

By using the Your Chic Boutique website you are accepting and agreeing to these terms and conditions which can be altered by us at any time. As you are bound by the Terms and Conditions at the time of ordering, it is your responsibility to ensure that you update yourself with these at each visit. This does not affect your statutory rights. Please read these terms and conditions carefully, the information provided is for general purposes only and does not claim to be constitute legal or other professional advice and should not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law; we exclude all liability for loss or damages direct or indirect arising from use of this site or products.

Information about us

Your Chic Boutique is a site operated by Dub box Limited. We are a company registered in England and Wales under registration number 7463680.

Our registered office is: Sargeant House, 15 Alcester Road, Studley, B80 7AN.

Our VAT number is 104039950.

Use of the website.

Access to our site is permitted on a temporary basis, we endeavour to make the website accessible 24 hours a day however we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable for any losses if for any reason our site is unavailable at any time or for any period or your access to the website is interrupted, restricted or delayed for any reason.

By placing an order through the Your Chic Boutique website, you are agreeing that you are 18 years of age or older, can understand all of the terms and conditions stated and implied and are legally capable of entering into a binding contract. You are agreeing that you are responsible for managing your account, access to your account including confidentiality of passwords and all activity that occurs under your account and password. You must not use the website in any way that causes, or is likely to cause, interruption, damage or impairment to the website and use it for lawful purposes only. You must ensure that we are informed of any breaches to your account immediately and your account details are up to date, accurate and correct. If you do not comply with all of these terms and conditions we hold the right not to allow you to continue to use this site. Your Chic Boutique website and all the information held within has been designed for UK use, we give no warranty, express or implied, that using or placing an order with us complies with any law or regulations of any jurisdiction outside the UK.

Shopping Online

You can select Goods from the website and add them to your shopping basket. You can monitor your spending by checking the details displayed on your screen at any time. When you have finished putting items in your basket you should precede to the checkout page where you are able to review your selection and delete items if desired. To proceed with your order we will ask you for details including your name, e-mail address, and postal address. These details are required in order to process your order and/or to inform you of our acceptance of your order (please see the privacy policy below). We may, unless you request otherwise, provide your phone number to our couriers for their use in arranging delivery of your order. Once the order is placed you will receive an email confirming that the order has been received and is being processed. The order confirmation is not a guarantee that the goods will be supplied. Payment over the Internet can be made via our secure check out pages using Visa, Visa Electron, and MasterCard, Switch/Maestro or Solo cards via Worldpay. If you choose to pay using this method you will be automatically redirected to the Worldpay website during the checkout stage.

Alternatively you can pay by cheque. Cheques should be made out to Dub box Limited and sent to Your Chic Boutique, The Old Loose Box, Woodend Farm, Cradley, Worcestershire, WR13 5JW. If you would like a written confirmation that payment has been received please enclose a stamped self-addressed envelope.

Price and Payments

All prices are quoted in pounds sterling (£) and include Value Added Tax (VAT) at UK rates. If you pay online using Worldpay you will receive an electronic receipt of your order (in the form of an e-mail) with your reference number against each purchase. If applicable you should quote that reference number in case of queries. The website contains a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on the website may be incorrectly priced. We are under no obligation to provide the Goods to you at the incorrect price if it is lower than the correct price, if this is the case you will be contacted via email and then you can choose whether to continue with the order. Or if the retail price is lower than the price paid you will be given a refund of the excess payment made.

We reserve the right to withdraw any products or special offer discounts at any time. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product or special offer from this Website, whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or suspending any transaction after processing has begun.

Stock availability

We try to ensure availability of all our stock, however we reserve the right to cancel your order if we have insufficient stock, do not deliver to your area or the product was listed at an incorrect price. In the rare case that there is an extended delay in delivery, we will notify you of this via email and the product will be dispatched as soon as the goods are available, or if the order cannot be fulfilled due to discontinuation or none availablity from the manufacturer, you will receive a cancellation notice via email within five days and will receive a refund for all monies paid by you in connection with the goods ordered. We shall have no liability to pay any money to you by way of compensation, other than to refund to you the amount paid by you for the goods in question. We shall have no liability to you for any failure to deliver the goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control. This includes, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, acts of nature, explosion or accident. We take reasonable care to ensure that published product details, specifications and suitability information appearing on the website are correct and as accurate as possible at the time. However the colours and description of fabric and products given are a guide only and may vary slightly as the actual colours you see will depend on your computer monitor, we cannot guarantee that your computer monitor's colour display will accurately reflect the colour of the Goods on delivery. We do not in any circumstances accept responsibility for the accuracy or otherwise of the advertisement nor is any kind of warranty expressed or implied by such publication.

You must be aware that some products are made to order, these items include clothing, deck chairs, sun shelters and wind breaker and can therefore can take up to 3 weeks (this does not include weekends or bank holidays) to reach you. If you would like one of these items within a shorter time period please contact us via email or telephone and we shall endeavour to give you an accurate delivery date prior to your order.


Delivery costs will be added at the checkout, and will vary depending on the weight and delivery address of the order. Charges are kept to an absolute minimum and Your Chic Boutique does suppliment your postage costs to try and keep the postage down for the customer, so the charge is comparable and in a lot of cases cheaper than the average trip into town with petrol and car parking charges! UK orders will be delivered using Royal Mail or courier service.

Where possible international orders will be dispatched via airmail. All UK orders over £100 will have free shipping. UK orders under 1kg have a small delivery charge of £5.50, orders over 1kg and under 5kg will be charged at £6.60 orders over 5kg and under 10kg will be charged £10.50 and over 10kg but under 15kg will be charged £18.00, orders over 15g but under 20kg will be charged £22. If in stock, products will be sent to the address supplied by you in your order within 1-2 days. A next working day deliery option is also available, prices are shown clearly on the shipping page of the payment page. You should be aware that when delivery dates coincide with public holidays your delivery time may take longer.

If your delivery address is outside of the UK, you may be required to pay import duties and taxes. These and any additional charges or information needed for customs clearance are your responsibility, we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing you order with us. Also please note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws. If your address is within Europe zone 1 and is below 1kg delivery will be charged at £16.00, orders between 1-5 kg will be charged at £25, 5-10kg will be £35 and 10-15Kg will cost £45, 15-20 kg will cost £50, 20-30 kg will cost £75. Europe zone 2 and is below 1kg delivery will be charged at £30.00, orders between 1-5 kg will be charged at £60, 5-10kg will be £90 and 10-15Kg will cost £120, 15-20 kg will cost £150, 20-30 kg will cost £180.Goods delivered to Australia or America will be charged at £25 under 1kg, and £60 between 1-3 kg, 3-6kg will cost £125 and between 6-20kg will cost £250. You may be requested to pay extra for delivery if the items ordered are excessively over and above prices quoted (usually outside of the UK) and it might not be possible for us to deliver to some locations you will always be contacted if this is the case via email.

Returns and Cancelation of orders

You can cancel your order at any time prior to dispatch.

If your order has already been dispatched you will be required to take delivery of the parcel and return it to us unopened at your own cost and risk within 7 days to receive a full refund. You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. Please note we reserve the right to refuse to accept returned Goods not in their original condition, at our own discretion. We recommend that customers return the Goods with insured postage. Please retain your shipping or postal documentation in the event of Goods being lost in transit.

We will inform you as soon as we receive the returned Goods and we will then process your request either by a refund or replacement as quickly as possible.

Faulty Goods

Should the Goods we deliver be faulty or damaged, you should contact us within 3 days of receipt and return them to us promptly in their original packaging.

The Goods are deemed faulty if they do not correspond with description/design (not colours as previously stated) selected or there is a manufacturing fault or hidden defect, which was present at the time of delivery. Goods are not faulty if they become damaged or faulty because of wear and tear, misuse or accidental damage.

Please note that all returns of Goods are made at your own cost and risk until they are returned safely to us and only faulty Goods postage will be refunded.

Privacy policy

We at Your Chic Boutique are committed to protecting and respecting your privacy. We process information about you in accordance with our privacy policy as stated below. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

For the purpose of the Data Protection Act 1998, the data controller is Dub box Limited trading as Your Chic Boutique, The Old Loose Box, Woodend Farm, Cradley, Worcestershire, WR13 5JW.

We, in the process of using our website, will ask you to provide personal data which will enable us to register your details to subscribe to our service, post your order and to contact you about your order or comments posted onto our site. You may be asked for your information when entering a competition or promotion. If you contact us via email, through our site or posted letter we may keep a record of that correspondence and any transactions made. Details of your visits to our site including could be used for, but not limited to, traffic data, location data, weblogs and other communication data. We may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration and statistical data about our users' browsing patterns etc and does not identify any individual. The information that we receive back will be in the form data for example, how many people have accessed our website each week, what country or area are they registered in, how long the average length of stay on the site is. Information on the website maybe stored about your preferences, and will therefore recognise you when you return to the site; it may show you what you previously looked at, store a wish list, and enable you to look at your account.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Your data will be used outside our site by Worldpay which is a secure online payment provider. Your payment details are protected via Worldpay. However other forms of data stored or transmitted via the internet are not completely secure. We will strive to protect your personal data however we cannot guarantee the security of any data inputted onto our site, despite security features to try to prevent unauthorised access, any transmission is at your own risk. By registering your details you are expressing consent for Your Chic Boutique to contact you, which we will do to inform you and to carry out our obligations relating to your order, or to pass on information regarding promotional offers based on Your Chic Boutique website that may be of interest to you or to allow you to participate in interactive features of our site. We will not knowingly allow a third party to have access to your contact details regarding promotional details unless it is solely limited to Your Chic Boutique or Dub box limited. We will not knowingly pass information on to a third party without your express permission unless Dub box Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

Or we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of purchase and other agreements; or to protect the rights, property, or safety Dub box Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. You have the right to ask us not to process your personal data for marketing purposes. You can just contact us at info@yourchicboutique.com.

Our site may contain links to and from different websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms and conditions, we do not accept any responsibility or liability for these policies so please check and read them before you submit any personal data. If you would like to have access to the information we have held on you please contact us in writing, with a stamped self-addressed envelope and enclose a fee of £10 cheque written out to Dub box Limited to meet our administration costs.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it, therefore any welcomed reviews comments or questions submitted to our website is not copyright protected and in leaving a review/comment/question you are permitting its appearance on the website. We also reserve the right to monitor, edit, remove or reject any content at any time. We at Your Chic Boutique do not condone harassment or abuse of any kind and will not tolerate obscene or abusive language.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text except with the express written permission of Your Chic Boutique.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining our consent.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Misuse of site

You must not misuse our site by knowingly introducing viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude, all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. By purchasing or accepting any item from Your Chic Boutique you are agreeing any use or damage to self, others or property is done so entirely at your own risk.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Nothing in these Terms & Conditions is intended to limit any rights you may have as a consumer under applicable local law or to limit your Statutory Rights Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Subscribe to Your Chic Boutique